Dialogue 1:
е)Good morning,Mrs Bird , how are you?
c)Very well thank you,Mr Hyde ,and you?
g)I am fine,thank you.Would you like some coffee?
b)That's very kind of you.Do you know my colleague,Sarah Pascall?
d)No,I don't.How do you do?
h)How do you do?I am pleased to meet you.
а) Pleased to meet you too.Do call me Martin.
f)And you must call me ,Sarah.Shall we get down to business?
i)Yes,here is our latest catalogue...
Dialogue 2:
f)Hello Rachel!
d)Hi Jerry ,how are you?
i)Fine ,thanks, and you?
b)Not too good.I am afraid.
e)Oh dear!What is the matter?
h)Well,the computer went down last night,and we have lost all our ERP data.
g)What's ERP?
a)Enterprise Requirement Plannig.
c)I am sorry about that.Can I do anything to help?